AI Receptionists that answer every call.
Voice agents that pick up every call, ask the right questions, book appointments and send you a clear summary. Available 24/7, set up for your trade, live in a few minutes.
- 14-day free trial
- 30 minutes included
- Prices excl. tax
- No commitment
- Add minutes at any time
- Move up a plan when your volume grows
Live demo
Agent available
Build your team of AI agents
Each agent has a specific role. Turn on the ones your business needs; they share the same history and the same information.
Need a particular scenario? We set up a custom agent.
See the agent at work in your trade
Choose a sector: the call plays out, then the request arrives ready to handle.
While your team is on the job, the AI agent gathers the useful details, filters emergencies and prepares the next callback.
Home services agent
Call ended · summary sent
Hello, I’ve got a leak under the sink and it’s pouring out.
I understand. Have you been able to turn off the water supply?
Yes, it’s off. I’m at 12 Lilac Road.
Thank you. I’m passing your request to the on-call technician as a priority.
Request created
- Request
- Leak under sink
- Urgency
- High
- Area
- North area
- Action
- Priority callback
What the agent does for your business
A voice agent trained on your business, working when your team can’t pick up.
Answer even out of hours
Evenings, weekends, during your appointments: every call gets an answer.
Qualify automatically
The agent asks your questions and sends you a complete request.
Book appointments
Straight into your calendar, with confirmation and a reminder.
Call leads back faster
A completed form becomes a call within minutes.
Keep people for what matters
Transfer to your team when the situation calls for it.
Automate appointment booking and reminders
Practices, salons, garages, agencies: the agent connects to your calendar, offers free slots, books and confirms. Rescheduling and cancellations included.
- Live calendar: Google, Outlook, Cal.com, Calendly
- Confirmation by SMS or WhatsApp
- Reminder the day before the appointment
Week 42
Mon
Tue
Wed
Thu
Fri
Appointment added by the agent
Tuesday · 9:30 – 10:00 am
Answer your customers’ questions with no waiting
The agent relies on your documents, web pages and procedures. It answers accurately, and transfers anything that needs a person to your team.
- Knowledge base: PDFs, website, data
- Several calls at once, with no queue
- Transfer to a person based on your rules
My order hasn’t arrived.
Let me check. Could you give me your order number?
Qualify and call back your prospects faster
A form completed on your website becomes a call within minutes. The agent qualifies, follows up and prepares a record your team can act on straight away.
- Pre-qualification on your criteria
- Automatic follow-ups and confirmations
- Campaigns to contacts who have given consent
Transcript
Could I have your approximate budget?
Around £300,000.
An agent for every type of call
Inbound, outbound or messages: turn on the uses your business needs.
24/7 reception
Every call gets an answer, even at night and at weekends.
Appointment booking
Booked straight into your calendar, with confirmation.
Customer support
Answers from your documents, with no queue.
Qualification
The right questions asked before passing on.
Transfer to a person
Hand over to your team when it matters.
Emergencies
Sorted according to your rules, with an immediate alert.
Try our agent live now
Talk to the agent from your browser, or leave your number to receive a demo call tailored to your sector.
Start the live demo
A real conversation, nothing to install.
Call me back
The agent calls you at the time you choose.
- 14-day free trial
- 30 minutes included
- Prices excl. tax
- No commitment
- Add minutes at any time
- Move up a plan when your volume grows
Get a demo call
Free, no commitment. You hear the voice and how the agent qualifies a request.
The complete platform to automate your calls
Everything is included: voice, intelligence, telephony, automations and reports, in one place.
Simultaneous calls
No queue: the agent handles several calls at once on the same line.
Knowledge base
PDFs, pages from your website, procedures: the agent answers with your information.
Knowledge base
reception-procedures.pdf
PDF · 1.2 MB
Your website pages
18 pages indexed
Prices and opening hours
Updated today
Prompt assistant
Describe the purpose of the call: a step-by-step assistant sets up how the agent behaves.
Purpose of the call
Describe what the agent needs to achieve.
Transfer to a person
When the customer asks or the situation calls for it, the call is handed over to your team.
Detailed reports
Recordings, transcripts, summaries and charts for every call.
Calls handled · example
412
96
Appointments
183
Qualified
27
Transfers
Outbound campaigns
Import contacts who have given consent, or trigger calls from your tools and forms.
Campaigns
- Week 42 confirmationsIn progress68%
- September quote follow-upCompleted41%
- Inactive customersScheduled—
Sample figures · calls only to contacts who have given consent
The whole customer journey, in one place
From the first enquiry to a loyal customer: one platform, one history.
Capture every enquiry
- Landing pages by sector
- Web widget: talk or get a callback
- Local numbers and forwarding of your line
- 24/7 answers to calls and messages
Got a question? Let’s talk.
Your customer area, clear from the first login
Calls, appointments, leads, messages and minutes: everything is visible in one place, on desktop and mobile.
- Summary of every call and next action
- Listen to recordings and read transcripts
- Minute tracking and usage alerts
- Set up your agents without code
Role-based access for each team member (Call Centre plan).
Dashboard
Sample data · last 30 daysCalls
412
Appointments
96
Leads
183
Minutes
62%
- New patientAppointment Tuesday 9:30 amBooked
- Water leakPriority callback requestedUrgent
- Two-bed flat buyerViewing Saturday 11 amQualified
- Opening hours questionAnswer givenResolved
Up and running in four steps
You don’t need any technical expertise. We support you at every step.
- Step 1
Create your account
Choose your plan: 14 days free, 30 minutes included, nothing charged during the trial.
- Step 2
Describe your business
Services, opening hours, common questions, transfer rules.
- Step 3
Test the agent
Listen to it in the live demo and adjust the tone and answers.
- Step 4
Connect your calls
Forward your line, get a new number or use SIP, and add the widget to your website.
Agents tailored to your trade
Six sectors where every missed call costs a customer. The agent asks the right questions for each one.
Home services
Emergencies filtered and enquiries qualified while your teams are out on jobs.
See the home services page
Dental and clinics
Appointments, confirmations and rescheduling handled without interrupting treatment.
See the dental and clinics page
Real estate
Buyers, sellers and tenants qualified even when your agents are out on viewings.
See the real estate page
Garages and automotive
Workshop bookings and quotes prepared without interrupting the front desk.
See the garages and automotive page
Beauty and wellbeing
A full diary while you are with your clients.
See the beauty and wellbeing page
Restaurants and hospitality
Bookings and customer questions handled without interrupting service.
See the restaurants and hospitality pageNatural voices in your language
More than 80 languages and many accents. The agent detects the caller’s language and replies in the same language.
- French
- English
- Spanish
- German
- Italian
- Portuguese
- Dutch
- Arabic
- Polish
- Romanian
- Turkish
- Swedish
- + 70 more
Your number or a dedicated number
Keep your number (call forwarding, Twilio or Telnyx import, SIP connection to your phone system) or add a dedicated number as an option, billed monthly on top of your plan.
See telephony optionsConnected to your tools
Calendar, CRM, messaging, telephony: the agent works with what you already use. The flow builder connects over 300 tools without code, like Zapier or Make.
Google Calendar
Free slots and live bookings.
Outlook
Microsoft calendar kept in sync.
Cal.com
Appointment types and teams.
Calendly
Bookings on your events.
HubSpot
Contacts and deals kept up to date.
Zoho CRM
Leads created after every call.
GoHighLevel
Lead Connector and pipelines.
Google Sheets
One row per enquiry, no retyping.
Clear plans, prices excl. tax
Choose based on your call volume. The bigger the plan, the less each minute costs.
Free trial
To test the agent on your business
$0
14 days free
30 minutes over 14 days
- 1 test agent
- Live agent demo
- Web widget and callback form
- Knowledge base preview
Receptionist
Sole traders and small businesses
$99
excl. tax / month
350 min / month
that’s $0.28 excl. tax / min
- 24/7 AI receptionist
- Connected calendar
- Web callback widget
- Transfer to a person
Assistant
Local businesses with steady call volume
$249
excl. tax / month
1,000 min / month
that’s $0.25 excl. tax / min
- Everything in Receptionist
- Flow builder and automations
- Campaigns and leads
- SMS, WhatsApp and Instagram
- Your numbers via SIP
Call Centre
Teams, multiple departments and high volumes
$499
excl. tax / month
2,200 min / month
that’s $0.23 excl. tax / min
- Everything in Assistant
- Multiple agents and roles
- Detailed reports
- API, webhooks and MCP tools
- Priority support
Custom
Beyond 2,500 minutes a month, regularly
On quote
Negotiated per-minute price
Volume tailored to your business
- Everything in Call Centre
- Negotiated per-minute price
- Multi-site rules
- SLA and guided roll-out
Add minutes or change plan, at the right time
You never pay more per minute than you need to: we tell you when a top-up is enough and when the next plan up works out better.
- 1
Slightly over, once
A top-up is enough to finish the month.
- 2
Over again and again
We suggest the next plan up.
- 3
Frequent top-ups
Your dashboard shows you that you are paying too much for your usage.
- 4
Over 2,500 min regularly
We build a custom plan.
A customer at
400 min this month
Receptionist + a credit top-up
$99 + 50 min × $0.39 ≈ $119 excl. tax. A one-off overage: a top-up is enough.
A customer at
900 min every month
Move up to the Assistant plan
$249 excl. tax for 1,000 min, compared with ≈ $314 with Receptionist + extra minutes. Cheaper, with room to spare.
A customer at
2,500 min regularly
Custom plan
Beyond the Call Centre plan, we negotiate a per-minute price suited to your volume.
A more predictable cost than a human receptionist
In some setups, a human receptionist costs around $1.70 per call, or more than $300 for 200 calls. The Receptionist plan at $99 excl. tax covers 350 minutes a month, with 24/7 availability. Compare with your own figures.
Human receptionist
- Office hours
- Variable cost: salary, employer costs, cover
- Calls missed at peak times
PermanenceAI
- Available 24/7
- Clear plan, prices excl. tax
- Several calls in parallel
Indicative assumption, in US dollars: reception costs vary widely by country, hours and employer costs. A call is not the same as a minute.
Security and compliance for your AI calls
Your calls contain information about your customers. The platform gives you the settings to protect it and respect their choices.
Consent and opt-out
Consent to callbacks, handling of refusals, permitted calling hours and an exclusion list.
Data protection
Encryption in transit and at rest, role-based access and configurable retention periods.
Traceability
Call history, transcripts and an activity log for every account.
Access control
Roles and permissions for each team member with the Call Centre plan.
Regulatory readiness
Tools to apply the GDPR: information, right of access, deletion, retention.
Infrastructure
Platform hosted with established cloud providers, with backups and monitoring.
Frequently asked questions
Can’t find your answer? Leave your number and an adviser will call you back.
You set up a voice agent with your information, your rules and your tone. It answers inbound calls, makes authorised outbound calls, qualifies enquiries, books appointments and sends you a summary of every conversation.
Ready to automate your calls?
14-day free trial — 30 minutes included — prices excl. tax — no commitment
Talk to an adviser
Leave your number: we will call you back to answer your questions.
Prices in US dollars (USD), excl. tax — local taxes added where applicable. A dedicated phone number is optional and billed monthly.