Can I limit my service area?

Yes. Enter your towns or postcodes: the agent politely tells callers outside your area and only creates the requests you can handle.

Do I get a summary before calling back?

Yes. Every call produces a record with the request, address, urgency and preferred time slot, available in your dashboard.

Home services

Stop losing emergency calls while your teams are out on jobs

PermanenceAI captures enquiries, filters emergencies, organises callbacks and helps you get there faster — including out of hours.

14-day free trial
30 minutes included
Prices excl. tax
No commitment
Add minutes at any time
Move up a plan when your volume grows

Try it free for 14 days Try our agent live

Technician working under a sink in a flat

Home services agent

Call ended · summary sent

Hello, I’ve got a leak under the sink and it’s pouring out.

I understand. Have you been able to turn off the water supply?

Yes, it’s off. I’m at 12 Lilac Road.

Thank you. I’m passing your request to the on-call technician as a priority.

Request created

Request: Leak under sink
Urgency: High
Area: North area
Action: Priority callback

What changes when the agent answers for you

Plumbers, electricians, heating engineers, air conditioning, roofing, renovation, cleaning. In your trade, every unanswered call is an enquiry that goes elsewhere.

Without an AI agent

Your technicians can’t pick up while on a job.
Evening and weekend calls go to a competitor.
Quote requests arrive incomplete and need a second call.

With PermanenceAI

No important call left to voicemail
Emergencies sorted using a script you approve
Fewer wasted trips

What the agent handles for your business

It asks the questions you would ask, in a natural order, and sends you a complete request.

Type of fault or work
Address and service area
Level of urgency
Repair, quote or maintenance
Type of building
Preferred time slot
Summary ready for the callback

What it changes for your business

No important call left to voicemail
Emergencies sorted using a script you approve
Fewer wasted trips
Better-prepared quotes
Callbacks scheduled by area and your availability

How it works

Step 1
The customer calls
At any time, even while you are on a job.
Step 2
The agent qualifies
Fault, address, urgency, time slot.
Step 3
You receive the record
Summary by email and in your dashboard.
Step 4
You call back or go out
With all the information to hand.

What’s included

The most useful modules for your trade, all available in your customer area.

AI receptionist

Answers every call, qualifies the request and transfers what matters.

See what’s included

Lead qualification

The right information collected before every callback.

See what’s included

Appointment booking

Bookings, confirmations, reminders and rescheduling in your calendar.

See what’s included

Web widget

Callbacks and calls from your website, in one click.

See what’s included

Flow builder

Visual no-code scenarios connected to over 300 tools.

See what’s included

Reporting

Volumes, durations, outcomes and conversions at a glance.

See what’s included

Your customer area, clear from the first login

Calls, appointments, leads, messages and minutes: everything is visible in one place, on desktop and mobile.

Summary of every call and next action
Listen to recordings and read transcripts
Minute tracking and usage alerts
Set up your agents without code

Role-based access for each team member (Call Centre plan).

Dashboard

Sample data · last 30 days

Calls

412

Appointments

Leads

183

Minutes

62%

New patientAppointment Tuesday 9:30 amBooked
Water leakPriority callback requestedUrgent
Two-bed flat buyerViewing Saturday 11 amQualified
Opening hours questionAnswer givenResolved

Try our agent live now

Talk to the agent from your browser, or leave your number to receive a demo call tailored to your sector.

Start the live demo

A real conversation, nothing to install.

Call me back

The agent calls you at the time you choose.

14-day free trial
30 minutes included
Prices excl. tax
No commitment
Add minutes at any time
Move up a plan when your volume grows

Get a demo call

Free, no commitment. You hear the voice and how the agent qualifies a request.

Useful integrations

Your calendar, CRM, messaging and telephony stay the same: the agent connects to them.

Google Calendar
Free slots and live bookings.
Outlook
Microsoft calendar kept in sync.
Cal.com
Appointment types and teams.
Calendly
Bookings on your events.
HubSpot
Contacts and deals kept up to date.
Zoho CRM
Leads created after every call.
GoHighLevel
Lead Connector and pipelines.
Google Sheets
One row per enquiry, no retyping.

A more predictable cost than a human receptionist

In some setups, a human receptionist costs around $1.70 per call, or more than $300 for 200 calls. The Receptionist plan at $99 excl. tax covers 350 minutes a month, with 24/7 availability. Compare with your own figures.

Human receptionist

Office hours
Variable cost: salary, employer costs, cover
Calls missed at peak times

PermanenceAI

Available 24/7
Clear plan, prices excl. tax
Several calls in parallel

Indicative assumption, in US dollars: reception costs vary widely by country, hours and employer costs. A call is not the same as a minute.

Prices excl. tax, no commitment

For the home services sector, we recommend the Assistant plan. Start with the free trial: 14 days and 30 minutes included.

See the Assistant plan details

Receptionist

Sole traders and small businesses

$99

excl. tax / month

350 min / month

that’s $0.28 excl. tax / min

24/7 AI receptionist
Connected calendar
Web callback widget
Transfer to a person

Choose Receptionist Plan details

Security and compliance for your AI calls

Your calls contain information about your customers. The platform gives you the settings to protect it and respect their choices.

Our approach to security Privacy policy

Consent and opt-out

Consent to callbacks, handling of refusals, permitted calling hours and an exclusion list.

Data protection

Encryption in transit and at rest, role-based access and configurable retention periods.

Traceability

Call history, transcripts and an activity log for every account.

Access control

Roles and permissions for each team member with the Call Centre plan.

Regulatory readiness

Tools to apply the GDPR: information, right of access, deletion, retention.

Infrastructure

Platform hosted with established cloud providers, with backups and monitoring.

Frequently asked questions — Home services

You define what counts as an emergency in your trade. The agent asks the questions you have set, gives the safety instructions you have approved and alerts you immediately by email or by transferring the call.

Get in touch: leave your number and we’ll call you back

An adviser will call you back to look at your case.