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14-day free trial — 30 minutes included

PermanenceAIAI Receptionist

Automation · Lapsed customer win-back

Bring back customers you haven’t heard from in a while

Your customer list is full of happy customers who simply forgot to come back: annual check-up, service, MOT, haircut, treatment. The agent calls them one by one, reminds them of their last visit, offers two specific slots and books. You only call your own customers, people you already have a relationship with.

  • 14-day free trial
  • 30 minutes included
  • Nothing charged during the trial

Campaigns

  • Week 42 confirmationsIn progress68%
  • September quote follow-upCompleted41%
  • Inactive customersScheduled—

Sample figures · campaigns must only call contacts who have agreed

What it’s for

  • Win back customers who haven’t visited in 6 to 18 months
  • Fill gaps in your schedule
  • Follow up quotes that got no reply
  • Offer seasonal servicing

Included from the Assistant plan

$249 excl. tax / month · 1,000 min / month

How it works

  1. Step 1

    Choose the customers

    An export from your software or calendar: name, phone, last service.

  2. Step 2

    Approve the message

    A genuine reason to call, an optional offer, two suggested slots.

  3. Step 3

    The agent calls

    During permitted hours, with limited retries and an exclusion list.

  4. Step 4

    You count the bookings

    Every outcome is logged: booked, call back later, not interested.

Use cases

  • Annual dental check-up
  • Boiler or air-conditioning service
  • Car service or MOT
  • Salon clients who haven’t been in for three months
  • Unanswered quotes

Related integrations

  • Contact import
  • Calendar
  • CRM
  • Exclusion list
All integrations

Try our agent live now

Talk to the agent from your browser, or have it ring your own phone: 30 seconds is enough to judge the voice and how it handles an enquiry from your sector.

  • 14-day free trial
  • 30 minutes included
  • Nothing charged during the trial
Katie, female AI voice agent (British English)

Your demo agent

Katie

  • British English
  • Receptionist
  • Home services
Agent role

Answers calls, gives information and books appointments.

Language
Voice
How to try it

Our assistant opens right here. Start the voice conversation or type, and tell it your trade and the role to play.

Your browser will ask for microphone access for the voice conversation.

Build your team of AI agents

Each agent has a specific role. Turn on the ones your business needs; they share the same history and the same information.

Need a particular scenario? We set up a custom agent.

Jade, Daan, Katie and their colleagues are virtual AI agents: their faces are generated illustrations, not real people.

Clear plans, prices excl. tax

Choose based on your call volume. The bigger the plan, the less each minute costs.

Billing period

Free trial

To test the agent on your business

$0

14 days free

30 minutes over 14 days

  • 14 days on the plan of your choice
  • 30 call minutes included
  • Card requested, nothing charged during the trial
  • Cancel before the end at no cost
Start for freePlan details

Receptionist

Sole traders and small businesses

$99

excl. tax / month

350 min / month

that’s $0.28 excl. tax / min

+ dedicated number from $5.99 / month

  • 1 AI voice agent answering 24/7
  • 2 concurrent calls
  • 1 phone number and 1 knowledge base
  • Connected calendar and web widget
  • Call transfer to your team
  • SMS, WhatsApp and Messenger (message credits as needed)
Choose ReceptionistPlan details
Most popular

Assistant

Local businesses with steady call volume

$249

excl. tax / month

1,000 min / month

that’s $0.25 excl. tax / min

+ dedicated number from $5.99 / month

  • Everything in Receptionist, plus:
  • 3 agents, 5 concurrent calls
  • 3 numbers, 3 knowledge bases, 3 in-call tools
  • 3 follow-up campaigns
  • Flow builder and automations (5,000 runs / month)
  • 1 cloned voice
  • 1,000 message credits a month (≈ 500 written replies)
Choose AssistantPlan details

Call Centre

Teams, multiple departments and high volumes

$499

excl. tax / month

2,300 min / month

that’s $0.22 excl. tax / min

+ dedicated number from $5.99 / month

  • Everything in Assistant, plus:
  • Unlimited agents, campaigns and knowledge bases
  • 20 concurrent calls, 10 numbers
  • 3 cloned voices, 50,000 automations / month
  • Custom dashboards
  • Priority support
  • 3,000 message credits a month (≈ 1,500 written replies)
Choose Call CentrePlan details

Custom

Beyond 2,500 minutes a month, regularly

On quote

Negotiated per-minute price

Volume tailored to your business

  • Everything in Call Centre
  • Negotiated per-minute price
  • Multi-site rules
  • SLA and guided roll-out
Talk to an expertPlan details

Not ready for a plan? Pay as you go: $0.39 excl. tax per minute, no subscription. Add credit whenever you like (Add credits); it never expires. A plan costs less as soon as your calls are regular.

Prices in US dollars (USD), excl. tax — local taxes added where applicable. Dedicated number from $5.99 excl. tax per month, depending on the country.

What’s included in your interface

Each row matches a page or feature you will find in your customer area. Nothing else is hidden behind a button.

Features included in each plan
In your interfaceFree trialReceptionistAssistantCall CentreCustom
Price excl. tax / month$0$99$249$499On quote
Included minutes30 minutes over 14 days350 min / month$0.28 excl. tax / min1,000 min / month$0.25 excl. tax / min2,300 min / month$0.22 excl. tax / minVolume tailored to your business
Extra minute—$0.39$0.36$0.32—
Dedicated phone number—from $5.99 / monthfrom $5.99 / monthfrom $5.99 / month—
Agents and calls
AI voice agentsNumber of agents you can create, inbound or outbound.113UnlimitedUnlimited
Concurrent callsCalls handled at the same time: nobody waits, even at peak hours.12520Custom
Call historyRecordings, transcripts and summaries of every call.
Transfer to a personThe agent hands the call over to your team when needed.
Secondary languagesThe agent detects the caller’s language and replies in it.
Cloned voicesA voice created from a recording of your own.13Custom
  • Included
  • Not included
  • Number = plan limit

Work out your return on investment

Enter your call volume: the calculator picks the cheapest plan for that volume, shows the real per-minute price and compares it with the cost of a human receptionist.

Your calls
Your reception today

Minutes per month

900

Real price per minute

$0.277

Cheapest plan for this volume

Assistant — $249 / month

Cost of a human receptionist
$500 / month
Assistant cost
− $249
Monthly saving
$251
Revenue recovered (estimate)60 missed calls recovered per month
+ $1,800

Estimated monthly benefit

$2,051 / month

Return: 9.2 times the plan price

Try it free

Assumptions: 1 min of wrap-up work after each call for an employee, 20% of missed calls become customers. Prices excl. tax in US dollars; phone number extra. Indicative estimate, to compare with your own figures.

Everything included, zero API keys

The best AI models, voices and transcription engines are already plugged into your customer area. No account to open with each provider, no keys to copy, just one invoice.

  • No API keys to manage
  • Switch model or voice in one click
  • One invoice, in US dollars excl. tax

Language models

The agent’s brain: it understands the request and decides how to respond.

  • OpenAI GPT-5
  • Anthropic Claude
  • Google Gemini
  • Meta Llama

Real-time voice

Models that listen and speak directly, for the most natural conversations.

  • OpenAI Realtime
  • Gemini Live

Text-to-speech

Hundreds of natural voices, in more than 30 languages.

  • ElevenLabs
  • Cartesia
  • Microsoft Azure
  • Inworld

Transcription

Fast speech recognition, even over the phone.

  • Deepgram
  • ElevenLabs Scribe
  • Gladia
  • Soniox
  • Microsoft Azure

Channels

The same agent answers wherever your customers message or call you.

  • Phone
  • SIP
  • WhatsApp
  • Messenger
  • Instagram
  • Email
  • Web widget

Brands are mentioned for descriptive purposes only: they belong to their respective owners and refer to the technologies available in the customer area, with no partnership with these companies. The list evolves with the platform.

Security and compliance for your AI calls

Your calls contain information about your customers. The platform gives you the settings to protect it and respect their choices.

Consent and opt-out

Consent to callbacks, handling of refusals, permitted calling hours and an exclusion list.

Data protection

Encryption in transit, account-protected access and configurable retention periods.

Traceability

Call history, transcripts and an activity log for every account.

Access control

Each customer has their own secure area; the agent only accesses the information you give it.

Regulatory readiness

Tools to apply data protection law: information, right of access, deletion of calls and recordings, retention. Data processing agreement (DPA) on request.

Infrastructure

Platform hosted with established cloud providers, with backups and monitoring.

Frequently asked questions

Can’t find your answer? Leave your number and an adviser will call you back.

You set up a voice agent with your information, your rules and your tone. It answers inbound calls, makes authorised outbound calls, qualifies enquiries, books appointments and sends you a summary of every conversation.

Ready to automate your calls?

14-day free trial — 30 minutes included — prices excl. tax — no commitment, no setup fee

Talk to an adviser

Leave your number: we will call you back to answer your questions.

Prices in US dollars (USD), excl. tax — local taxes added where applicable. Dedicated number from $5.99 excl. tax per month, depending on the country.

Start for free